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Customer Engagement Representative

21 / 07 / 22 |

Atlas Staffing

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Do you have great customer service skills and enjoy a team atmosphere? Do you have experience with office technology like printers or copiers? Atlas Staffing is seeking a hard working and positive Customer Engagement Specialist to join a growing a technology company in Boise, Idaho.


  • Manage phone queue and offer exceptional customer service over the phone. 
  • Manage technician queues, call volumes, and maintain response times. 
  • Manage an email inbox with customer inquiries and respond within a timely manner. 
  • Become familiar with the role of office technologies in our customers’ daily lives. 
  • Become familiar with multifunction printer/copier drivers and interfaces. 
  • Perform basic fact finding to determine if problem is hardware, software or network related.

Shifts: Mon-Fri, 8:00am to 5:00pm
Wage: $17-$18 DOE


  • Minimum 2 years of experience in a customer service role. 
  • Must be able to multitask and manage multiple requests simultaneously
  • Always offer the highest standard of customer service and ensure extremely happy customers. 
  • Strong written and verbal communication skills. 
  • Maintain cooperative and effective working relationships with others. 
  • Be friendly and engaging when communicating with customers and fellow team members. 
  • Be proficient in Microsoft office suites.
  • Must be able to lift 25 lbs, 50 lbs. occasionally, and 50+ lbs. with assistance

Why Choose Atlas Staffing

Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now.

Atlas Staffing is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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