Customer Service Operations
Atlas Staffing
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Customer Service Operations Atlas Staffing is seeking a qualified individual to fill an entry-level Operations Administrator position with a fast-growing technology company in Boise Idaho. The Operations team is responsible for assisting customers with their delivery and fulfillment needs. The overall objective is to analyze the best course of action to resolve client needs and deliver exceptional customer experiences.
NOT A REMOTE JOB – This is an IN OFFICE position
Customer Service Operations Job Functions:
- Provide exceptional Customer Service via phone, email, and in person customer interactions.
- Ensure accurate, valid, and complete information is entered into (ERP database) regarding customers and customer orders.
- Coordinate delivery of customer orders in a timely and efficient manner, while ensuring proper allocation of available resources.
- Ensure that customer inquiries and customer orders are resolved promptly, professionally, and thoroughly.
- Excel in a fast-paced environment with an expectation of balancing a variety of tasks with varying deadlines and levels of urgency.
- Effectively utilize ERP data to complete assigned tasks and address account inquiries
Customer Service Operations Requirements:
- High school diploma or equivalent. Degree is a plus.
- Consistent attention to detail and organizational skills
- Excellent problem-solving skills, good written and verbal communication skills
- Desire and drive to exceed customer expectations.
- Business operations or accounting experience.
- At least 2 years of customer service experience.
- Desire to be part of a growing fast paced organization.
- Team player
- Stable work history
- Experience working in an Office Setting
Salary: $17.00 – $20.00
Hours: Monday to Friday (8:00am – 5:00pm)
NOT A REMOTE JOB – This is an IN OFFICE position
Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in. If you are looking for a long-term career opportunity, then please apply now.
Atlas Staffing is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Benefits:
- Preventative medical benefits for you and your family
- Employee assistance programs available
- Referral bonus opportunities
- Injury medical options available for you and your family
- Paid Sick Time in accordance with your state.
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BR-Boise