FM Customer Support Specialist – Records

07 / 06 / 24 |

Atlas Staffing

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Do you have strong customer service skills? Are you looking for a rewarding and meaningful career? Atlas Staffing is searching for an enthusiastic individual for a Customer Support Specialist – Records Management position for a technology support company in Boise, Idaho. 

This position will require the team member to be responsible for managing records, record storage, document workflow, receiving and processing HR/Legal documents, and maintaining a clean and efficient environment.


  • Operate copiers and printers at customer onsite locations to produce documents for personnel throughout the company
  • Coordinate document work-flow and manage several records projects simultaneously
  • Produce accurate and quality documents within required timelines
  • Managing records supplies (i.e. folders, copier supplies, banker boxes, labels etc.)
  • Work as a team to ensure that all deadlines are met
  • Maintain a clean and organized record and storage area
  • Travel between multiple sites throughout the day – as needed for Records
  • Accurately track accountable items and provide metrics
  • Understand and respond quickly and professionally to customer needs and requests
  • Perform other duties as assigned
  • Ability to handle repetitive and tedious tasks efficiently in day-to-day work.


  • Exceptional Customer Service and a positive attitude with a willingness to learn
  • Basic use and understanding of Microsoft Windows and MS Office applications
  • Able to transition efficiently between job duties
  • Records experience (preferred though not required)
  • Good time management and organizational skills
  • Strong written and verbal communication skills with high attention to detail
  • Available Monday – Friday with shifts starting at 6:00 AM
  • Dependable vehicle
  • Pass required background check
  • Move materials weighing up to 45 lbs. on a regular basis

Wage: $17.00 – $22.00 per hour DOE

Shift: Monday-Friday 8:00 AM – 5:00 PM

Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in. If you are looking for a long-term career opportunity, then please apply now!


  • Preventative medical benefits for you and your family

  • Employee assistance programs available

  • Injury medical options available for you and your family

  • Paid Sick Time in accordance with your state.

Atlas Staffing is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 



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