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Atlas Staffing is hiring a Account Manager for a reputable manufacturing company located in Liberty Lake! You will work closely with the Controller and HR Manager, This role helps support business priorities by maintaining accurate records, promoting efficient processes, and ensuring compliance with company policies.
Wage: $25-$30/hr DOE
Schedule: Monday-Friday 8:00AM-4:30PM (no remote)
Responsibilities:
- Serves as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining regular communication
- Builds strong, long-lasting relationships to foster customer loyalty and satisfaction
- Monitors the execution of customer orders and programs, ensuring schedules are met and applicable quality, regulatory, and contractual requirements are fulfilled
- Coordinates with internal teams including engineering, quality, operations, and supply chain to ensure customer expectations and program objectives are achieved
- Provides ongoing support, monitors account performance, and reports on performance metrics
- Provides feedback to internal teams to improve products, services, and customer experience
- Understands client program goals and aerospace industry requirements and works with them to develop long-term strategies that drive success
- Communicates effectively, both in writing and verbally, with customers and internal teams
- Adapts and modifies as circumstances warrant
- Demonstrates safe work habits
- Builds and maintains positive rapport, communication and behavior with other employees, customers and/or suppliers
- Embraces Quality Policy to ensure quality to internal and external customers
- Embraces vision, core values, and expected behaviors
Qualifications:
- High School Diploma or GED
- 5+ years of experience in customer service, account management, or program coordination (experience in aerospace or manufacturing environments preferred)
- Committed to delivering excellent customer service
- Excellent negotiation and communication skills
- Proficient computer skills (Microsoft Word, Excel, ERP systems, etc.)
- Strong problem-solving, adaptability, and prioritization abilities
- Detail-oriented with a high degree of accuracy
- Highly dependable and capable of working independently or collaboratively with a team
Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in. If you are looking for a long-term career opportunity, then please apply now.
Atlas Staffing is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Benefits:
- Preventative medical benefits for you and your family
- Employee assistance programs available
- Injury medical options available for you and your family
- Paid Sick Time in accordance with your state
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