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StopBox – Now Hiring Production & Customer Service Team Members
Location: Spokane, WA
About StopBox
StopBox is a Spokane-based company that designs and manufactures innovative firearm security and personal lockbox solutions. We are passionate about delivering high-quality products and excellent service to our customers nationwide. As we continue to grow, we’re looking for motivated team members to join our production and customer service departments.
Open Positions
Production Associates (Day Shift)
Production Associates support the manufacturing process by assembling, inspecting, and packaging StopBox products. This role is ideal for detail-oriented individuals who enjoy hands-on work and thrive in a team environment.
Key Responsibilities:
- Assemble components according to work instructions
- Perform quality checks to ensure products meet company standards
- Package finished goods for shipment
- Maintain a clean and organized work area
- Follow all safety policies and procedures
Qualifications:
- Previous production or warehouse experience preferred but not required
- Ability to work with hand tools and follow instructions
- Strong attention to detail and commitment to quality
- Must be able to stand for extended periods and lift up to 40 lbs
Customer Service Representatives
Customer Service Representatives are the voice of StopBox, providing exceptional service and support to customers via phone, email, and online chat. This role is best for individuals with strong communication skills and a customer-first attitude.
Key Responsibilities:
- Answer customer inquiries regarding orders, products, and promotions
- Assist customers with troubleshooting and problem resolution
- Process orders accurately in the company system
- Maintain a positive and professional attitude with every interaction
- Collaborate with internal teams to ensure customer satisfaction
- Place outbound calls to warm leads and customers who have requested information or expressed interest.
- Use approved scripts to share promotions and help customers finalize purchases.
Qualifications:
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving skills and attention to detail
- Comfortable working with computers and order entry systems
What We Offer
- Competitive hourly pay (DOE)
- Growth opportunities within a fast-growing local company
- A supportive, team-oriented workplace culture
How to Apply
If you’re looking to join a company that values innovation, quality, and teamwork, we’d love to hear from you! Apply today to be considered for either Production or Customer Service roles at StopBox in Spokane.
BR-Spokane